Frequently asked questions (FAQ)

How long does it takes to make a photo canvas?
Photo on canvas we are producing from 5 to 7 working days.  We are manufacturing photo on canvas just after your order confirmation and payment is received.

Which picture format is suitable to upload?

You can upload your personal photos or any kind of images online if they are jpg format.

Is it available to do picture correction ordering picture on canvas?
When you are ordering picture on canvas at starcanvas.com webpage it is available to do some changes manually. Upload your picture from your personal computer to www.stacanvas.com you can select picture editing options and make changes as you like. Your picture will be transfered to editing program so you will be able to choose between a lot of correction options. For example you can select gray stile or zoom your photo. Cut, rotate, merge ant other effects can be applied to your photo objects as well as you can add text and other animations. Create your own photos collage, choose brightness remove red eyes effect, choose picture edges etc.

What are the best conditions to keep canvas?
For printing we are using sun proof paints. Anyway, for direct sun rays it's difficult to protect any item, so we reccomend you to keep your canvas where is possible to protect it from the sun.

How to maintain picture on canvas?
Picture on canvas should be wiped with wet or dry cloth.

Can you guarantee that on canvas we will see  the same image like we uploaded online?
Our great experience working with press will guarantee you the best jobs from us, but sometimes we cant avoid mistakes. We are allways seeking that our jobs are the most important for us.  If customer is disappointed abouit the services or products made with our company, so we will guarantee, that we will replace any wrong items totally for free of charge!

How to know if pictures meet quality standarts and where to find them?
High quality picture standarts you can find here. Many different pictures you can find in the internet galleries.

If you still have any questions about making an order please contanct us on [email protected] or call directly to our helpline number on +370 659 92120.